At Rich 1988, your privacy is more than a legal obligation – it is a core value we stand by. This policy clearly and transparently explains how we collect, use, and protect your personal information as a member of our platform.
These are the core principles that guide how we manage the personal data of every member on our platform.
Every communication between your device and Rich 1988's servers is encrypted using 256-bit SSL — the same standard used by major Malaysian banks. This means no one can intercept or read the data transmitted between you and our platform.
Rich 1988 does not sell, rent or share your personal data with any third party for marketing purposes without your explicit consent. Your data belongs to you — we only use it for the purposes clearly stated in this policy.
Rich 1988 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). Every aspect of our data collection, processing, and storage is designed to meet or exceed the data protection requirements in force in Malaysia.
You have the right to access, correct, update, or request the deletion of your personal data at any time. All such requests will be processed within 14 business days. You may also withdraw your marketing consent at any time without affecting your use of the account.
Rich 1988 only collects data that is strictly necessary to provide our services to you. We do not request irrelevant information, and we do not retain data longer than required for service or legal compliance purposes.
In the unlikely event of a data breach that could affect your rights or freedoms, rich 1988 is committed to notifying all affected parties within 72 hours of becoming aware of the incident – in line with international best practices in data protection.
This Privacy Policy describes how rich 1988 collects, uses, discloses, and protects your personal information. By registering for or using the rich 1988 platform, you agree to the practices described in this Privacy Policy. If you have any questions, our team is ready to assist at support@rich1988.xyz.
Rich 1988 ("we", "our platform") takes the privacy of our members' personal data very seriously. This Privacy Policy is published to provide full transparency on how we handle the information you share with us when using our online betting and casino platform.
As a platform that has served Malaysian players since 1988, we understand that trust is our most valuable asset. That trust goes beyond paying out winnings on time or offering fair games — it also comes down to how we handle the personal information you entrust to us. Your data is something we take seriously.
Rich 1988 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). Every process involving our members' personal data — from collection at registration to financial transaction processing — is designed and implemented with the protection of your personal information as the top priority.
We only collect the data we need. We only use data for the stated purposes. We never sell your data. We protect your data with best-in-class technology. And we give you full control over your own data.
Rich 1988 collects various types of information depending on how you interact with our platform. The following are the categories of data we may collect:
| Data Category | Sample Information | How It Is Collected |
|---|---|---|
| Identification Data | Full name, username, date of birth, phone number | Registration form |
| Contact Information | Email address, Malaysian phone number | Registration & profile updates |
| Financial Data | Bank account number, eWallet type, transaction history | Deposit & withdrawal processing |
| Activity Data | Betting history, games participated in, time played | Automated platform usage |
| Technical Data | IP address, device type, web browser, operating system | Automated server logs |
| Optional Data | Gaming preferences, preferred language, notification settings | User account settings |
We may also collect data through cookies and tracking technologies when you browse our platform. More information on our use of cookies is available in Section 8 of this policy. We do not collect sensitive data such as health information or biometric identifiers.
Rich 1988 only uses your personal data for lawful, clearly stated purposes. We will not use your data for any purpose beyond what is outlined in this section without first obtaining your additional consent.
You may withdraw consent for marketing communications at any time by updating your notification settings in your account or by contacting our support team. Withdrawing marketing consent will not affect your eligibility for promotions already credited to your account.
Rich 1988 does not sell your personal data to any party. However, there are certain circumstances where we may need to share your data with specific parties for legitimate purposes:
Rich 1988 does not sell your data to advertisers. We do not share data with third-party marketing companies. We do not disclose data to external parties without a clear legal basis or service requirement. Every third party we work with must sign a strict data processing agreement before any data sharing takes place.
Where data sharing with third parties is necessary, we ensure that only the minimum required data is shared and that the receiving party is bound by confidentiality and security obligations equivalent to our own standards.
Protecting your personal and financial data is the number one technical priority at Rich 1988. We continuously invest in the latest security technologies to ensure your data remains protected at all times.
While we take all reasonable steps to protect your data, no system can be guaranteed 100% secure. That is why we also encourage you to play your part in keeping your account safe — use a strong password, enable two-factor authentication, and never share your login details with anyone.
Rich 1988 retains your personal data only for as long as necessary for the stated purposes or as required by applicable Malaysian law. When data is no longer needed, it will be securely deleted or anonymised.
| Data Type | Retention Period | Reason |
|---|---|---|
| Active Account Data | For as long as the account remains active | Ongoing service requirements |
| Data After Account Closure | 5 years | PDPA compliance & legal requirements |
| Financial Transaction Records | 7 years | Malaysian financial regulatory requirements |
| Technical & Security Logs | 90 days | Security monitoring & troubleshooting |
| Live Casino Session Recordings | 30 days | Game dispute resolution |
| Marketing Data (with consent) | Until consent is withdrawn | Based on user consent |
Once the retention period expires, data will be securely deleted using methods that ensure it cannot be recovered. For data that must be retained for legal reasons after account closure, we will isolate it from active operational data and restrict access accordingly.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and Rich 1988's commitment to privacy, you have the following rights with respect to your personal data:
You have the right to request a copy of the personal data we hold about you. We will provide this information within 14 business days of receiving your request.
If the data we hold is inaccurate or out of date, you have the right to request a correction. Updates can be made directly through your account profile or by contacting us.
You may request the deletion of your personal data under certain circumstances – particularly following account closure when there is no legal obligation to retain it.
You may request that we restrict how we process your data in certain circumstances – for example, while you are disputing the accuracy of that data.
You may request your personal data in a machine-readable format for transfer to yourself or to another service provider of your choice.
You have the right to object to the processing of your data for direct marketing purposes at any time. We will honour that objection immediately.
To exercise any of the rights above, please send a written request to our privacy team at support@rich1988.xyz with the subject line "Data Privacy Rights Request". Include your account username and a clear description of your request. We will respond within 14 business days.
To protect your privacy, all data rights requests will require identity verification before we can process them. This is a safeguard to ensure that no third party can request or access your data without your authorisation.
Rich 1988 uses cookies and similar tracking technologies to enhance the user experience on our platform, understand how the platform is used, and deliver relevant content to you.
We use several types of cookies:
You can manage your cookie preferences through your web browser or via the cookie settings panel available on our platform. Disabling certain cookies may affect the functionality of some parts of the platform. For more information on managing cookies in your browser, please refer to your browser's help documentation.
Rich 1988 does not use cookies or tracking technologies in any way that could compromise your privacy outside the context of our platform. We do not employ cross-site tracking technologies that monitor your online activity beyond the rich 1988 platform.
Rich 1988 applies rigorous security measures to protect your financial data. As our platform involves real financial transactions in MYR, we ensure that every aspect of financial data processing meets the highest industry security standards.
Touch 'n Go eWallet | GrabPay | Boost | ShopeePay | DuitNow | FPX Online Banking (Maybank2u, CIMB Clicks and all major Malaysian banks). All transactions are processed in Malaysian Ringgit (RM) only.
Your financial transaction history with rich 1988 is securely retained for 7 years in accordance with applicable Malaysian financial regulations. You may request a full transaction statement at any time by contacting our support team.
Rich 1988 strictly prohibits the use of our platform by individuals under the age of 18. We do not knowingly collect personal data from minors. Should we discover that data has been collected from an underage individual without proper verification, we will take immediate steps to delete that data and close the account in question.
If you believe someone under the age of 18 may have registered or is using the Rich 1988 platform, please contact us immediately at support@rich1988.xyz so we can take prompt action.
Rich 1988 reserves the right to update this Privacy Policy from time to time in response to changes in legislation, technology, or the way we conduct our business. Each new version will fully supersede the previous one.
When we make significant changes to this Privacy Policy, we will:
Continued use of the Rich 1988 platform after any Privacy Policy changes take effect will be considered your acceptance of the updated version. If you do not agree with any changes, you have the right to close your account before those changes come into effect.
This Privacy Policy was last updated on 1 January 2026 and supersedes all previous versions. Any questions regarding these changes may be directed to our team at support@rich1988.xyz.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, we encourage you to reach out to us directly. We are committed to addressing every privacy inquiry seriously and in a timely manner.
For information regarding the overall terms of use for the platform, please refer to our Terms & Conditions us. For questions related to responsible gaming, visit our Responsible Gaming us. For frequently asked questions, please visit our FAQ us first.
If you are not satisfied with our response to your privacy complaint, you have the right to escalate the matter to the Department of Personal Data Protection Malaysia or the Malaysian Communications and Multimedia Commission (MCMC).
Rich 1988 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We are committed to ensuring that every player on our platform has complete confidence that their personal data is handled responsibly, transparently, and securely. For information on the overall terms of using the platform, please read Terms & Conditions us.
The most frequently asked questions about how we manage the privacy and personal data of our members.
With 256-bit SSL protection, full PDPA compliance, and a firm commitment to never selling your data, rich 1988 is a platform you can trust completely. Register for free today and enjoy baccarat, blackjack, live sports, and esports in a safe, transparent environment.
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