At Rich 1988, we believe the best online entertainment is entertainment that's controlled and safe. Responsible gaming isn't an empty slogan for us — it's a core value built into every part of our platform, from self-exclusion tools to a dedicated Bahasa Malaysia support team ready to help at any time.
This is how we ensure every player in Malaysia enjoys a safe, enjoyable gaming experience that always stays within their control.
You're in control. Set daily, weekly, or monthly deposit limits directly from your account profile. Limits can be reduced immediately — but to increase them again, a mandatory cooling-off period applies to ensure your decision is a fully considered one.
Need a short break? Activate a break period ranging from 24 hours, 48 hours, one week, or up to one month. During this time, your account is fully blocked from betting – no access, no temptation. It is the best way to step back and reassess without permanently closing your account.
If you feel you need to step away for a longer period, the self-exclusion option at Rich 1988 allows you to block your account for anywhere between 6 months and 5 years. Once activated, the account cannot be reopened until the period ends – this is our serious commitment to your recovery.
The responsible gaming dashboard in your account shows a summary of your activity — total deposits for the week, average play time, and your win and loss record. This data is for your eyes only, not for the company. It's a tool to help you stay aware of your own playing habits.
Rich 1988 has a dedicated support team for responsible gaming concerns – not just regular customer service agents. They are trained to listen, guide, and assist without any judgment or pressure. Reach us via live chat or email at any time.
Rich 1988 only accepts members aged 18 and above, with no exceptions. Our age verification system is active at registration and we reserve the right to request proof of identity documents at any time. Accounts confirmed to belong to underage individuals will be terminated immediately.
Responsible gaming means you play for entertainment, using money you can genuinely afford to lose, within a time frame you have decided on in advance — not out of stress, emotional turmoil, or an urge to chase losses. It is not a difficult concept to grasp, but it is a discipline that requires self-awareness and active commitment.
In Malaysia, many players enjoy Sports Betting on EPL matches or weekend Liga Super Malaysia games, play Baccarat as a casual pastime, or try their luck on their favourite slots. The majority do so in a healthy and controlled way. But as with many things in life — sometimes that line gets crossed without us even noticing.
Rich 1988 understands this reality. We don't pretend that all players are the same or that everyone can manage their gambling without some form of support. That's why we provide the tools, resources, and assistance you need to make sure your experience on our platform stays positive — not something you'll regret later.
Gamble for entertainment, not as a source of income. Set your limits before you play, not after. Never chase your losses. Take regular breaks. And most importantly – ask for help when you need it.
The odds in betting always favour the house over the long run. Think of the money you use to bet as the cost of entertainment — the same way you would a cinema ticket or a meal out. Never bet with savings, bill money, or borrowed funds.
All these tools are available directly in your account profile, easy to find and easy to activate – no complicated process required.
Set the maximum amount you can deposit in a day, a week, or a month. It's a practical way to keep your entertainment spending within a budget you've decided on. Limits can be reduced immediately but require a 7-day cooling-off period before they can be increased again.
Set the maximum amount you are willing to lose in a single session, per day, or per week. Once this limit is reached, your account will automatically prevent any new bets from being placed until the current period resets. This ensures you never lose more than you can afford.
For casino players, you can set a maximum stake per single bet. This helps prevent impulsive decisions to double up or bet big in a single round when emotions run high — whether you're chasing a win or trying to recover losses.
Set a maximum duration for each playing session. Once the time limit is reached, the system will display a notification and can be configured to log you out automatically. This helps you avoid playing longer than you intend — a habit that is especially easy to fall into during live casino sessions.
Activate a break ranging from 24 hours up to 6 months. During a cool-off period, you will not be able to log in or carry out any transactions on the platform. This is the ideal option if you feel you need to pause and reassess your gaming habits without giving up your account entirely.
The strongest option for players who need an extended break. Self-exclusion from 6 months to 5 years will fully lock your account and cannot be reversed before the period ends. We will also make every effort to block your account across all platforms within the rich 1988 group.
Go to rich1988.xyz and log in using your usual username and password.
Click the profile icon in the top right corner, then select "Account Settings" from the dropdown menu.
In the settings page, you will find a dedicated tab for all available self-control tools.
Choose from deposit limits, loss limits, time limits, a cool-off, or self-exclusion — based on what you need right now.
Enter your desired limit, review it, and confirm. Limits that reduce access take effect immediately with no delay.
If you have any questions or need help activating a limit, our live chat team is available 24/7.
Problem gambling rarely appears out of nowhere. It tends to develop gradually, and the person closest to the issue is often the last to recognise it. That is why self-awareness is your most important first line of defence.
The following signs don't necessarily mean you have a serious problem — but they are warning signals worth acknowledging and reflecting on honestly:
If you recognise two or more of the signs above in yourself, this is not the time to feel ashamed or defensive. It is the time to take proactive steps – and Rich 1988 is here to help you do exactly that.
The majority of players on Rich 1988 do so in a healthy and controlled way. Here are some recommended best practices to help ensure your gaming experience stays positive and enjoyable:
Answer these short questions honestly to get a clearer picture of your playing habits. This is not a clinical assessment — it is simply a personal guide to help you reflect.
Many platforms put the words "responsible gaming" on their site just to tick a box. At Rich 1988, we do things differently. We believe players who game in a healthy, controlled way are the ones who will stay with us for the long term — and that's exactly the kind of relationship we want to build.
Since we began operations, we have seen all kinds of players on our platform. Some play baccarat once a week as a way to unwind from the pressures of the working week. Some follow every Malaysia Super League and EPL match with small bets that add a little extra excitement to watching. Some enjoy blackjack because they love the mathematics and strategy involved. These are all examples of healthy gambling.
We also understand that some players need extra support. That is why our self-control tools are not buried in hard-to-find menus – they sit front and centre in your account profile, accessible in just a few clicks. We also train our support team to recognise players who may need assistance and to reach out in a respectful, pressure-free way.
One often-overlooked aspect of responsible gaming is education. Many players who run into difficulties do so not because they do not care, but because they were never shown how to play in a controlled way or do not fully understand the mechanics of the games they join. That is why we provide clear, honest betting tips — including explanations of house edge, true odds, and sound bankroll management.
If you or someone you know needs help with a gambling problem, reach out to us at support@rich1988.xyz or via 24/7 live chat. Our team is Malay-speaking and will listen with full respect, without any judgment.
Activate responsible gaming tools now
Log In and Set My LimitsThese figures are general suggestions only. The right limits will vary depending on each individual's financial situation.
All information you provide while using the responsible gaming tools at Rich 1988 is strictly confidential and protected in accordance with Privacy Policy us. Using self-exclusion tools will not negatively affect your account record. For full details on the platform's terms of use, please refer to Terms & Conditions us.
The most frequently asked questions about self-control tools and responsible gaming support on our platform.
Rich 1988 is a platform that cares about you as a person, not just as a player. Register for free today and use our responsible gaming tools to ensure your baccarat, blackjack, live sports, and e-sports experience remains positive, safe, and fully within your control.
Minimum deposit RM10 | Set your own deposit limit freely | Malay language support 24/7